Unit was perfect for bridging the gap between houses for a few months. Someone is always available on the phone and made it easy to talk to an actual person.

Picked up some Propane here. Great service, thanks

Murfreesboro Mini Self-Storage is one of, if not, "THE" best storage facilities that I have used! Climate Control, Easy Access, Exceptional Security in place, a... Read More

Murfreesboro Mini Self-Storage is one of, if not, "THE" best storage facilities that I have used! Climate Control, Easy Access, Exceptional Security in place, and i feel comfortable with having my stuff in a place I feel I can trust to keep it from any damages or pests (bugs, spiders, rodents, etc). Also, the Customer Service is Always Efficient and Kindly Hospitable!!

This is a great storage solution. Safe and protected!! Glad I made the switch!!!

Easy Breezy!! Sign up process was super easy, unit is clean, we are so pleased!

Very nice associates and managers but let’s cut down on the emails. I felt like it was a bit much.

We received outstanding customer service from the property management team!

Great storage option. Convenient location, best price I could find for a 10x10 storage unit. Quick, friendly communication. I would highly recommend. 5 stars.

It was great dealing with Murfreesboro Mini Self Storage. I needed to take a look at a couple different size units to see if my stuff would fit. They were very ... Read More

It was great dealing with Murfreesboro Mini Self Storage. I needed to take a look at a couple different size units to see if my stuff would fit. They were very accommodating. Also the entire week before I moved in we had a snow and ice storm. I was glad to see they had treated and cleared the driveway. Look forward to being here for a while.

At first I wasn't sure I had made the right decision. I applied for a unit over the weekend online and received an error message, so I called the number and spo... Read More

At first I wasn't sure I had made the right decision. I applied for a unit over the weekend online and received an error message, so I called the number and spoke with a representative who was not very helpful. Later that day, I received the paperwork confirming my rental and unit, but I had some questions and was worried I would get the same representative. I called during the week and spoke with a woman name Tara. She was so friendly and helpful, answering all my questions, as well as getting ahold of the maintenance person Harry to help me on site. Thanks to them, my rating went from not so good to awesome!

At first I wasn't sure I had made the right decision. I applied for a unit over the weekend online and received an error message, so I called the number and spo... Read More

At first I wasn't sure I had made the right decision. I applied for a unit over the weekend online and received an error message, so I called the number and spoke with a representative who was not very helpful. Later that day, I received the paperwork confirming my rental and unit, but I had some questions and was worried I would get the same representative. I called during the week and spoke with a woman name Tara. She was so friendly and helpful, answering all my questions, as well as getting ahold of the maintenance person Harry to help me on site. Thanks to them, my rating went from not so good to awesome!

Excellent location with clean and safe units. Staff is very helpful.

At first I wasn't sure I had made the right decision. I applied for a unit over the weekend online and received an error message, so I called the number and spo... Read More

At first I wasn't sure I had made the right decision. I applied for a unit over the weekend online and received an error message, so I called the number and spoke with a representative who was not very helpful. Later that day, I received the paperwork confirming my rental and unit, but I had some questions and was worried I would get the same representative. I called during the week and spoke with a woman name Tara. She was so friendly and helpful, answering all my questions, as well as getting ahold of the maintenance person Harry to help me on site. Thanks to them, my rating went from not so good to awesome!

Convenient to check in and out. Easy to work with and customer service was always available when needed.

We were able to look at a unit and rent that day. The owners are very friendly and answered all questions we had. The unit is very clean and is a very good pr... Read More

We were able to look at a unit and rent that day. The owners are very friendly and answered all questions we had. The unit is very clean and is a very good price!

Since you have bought Franklin Road Mini Storage, you have cleaned it and made lots of improvements. It is so much nicer.

First thing I notice was the units are extremely clean. I have two units and both were virtually dust free when I entered. Second, they are very reasonable pric... Read More

First thing I notice was the units are extremely clean. I have two units and both were virtually dust free when I entered. Second, they are very reasonable priced. When I rented my first I had originally stopped at a mini storage two miles up the road, I do not remember their exact cost, but I do knew Murfreesboro mini storage, for a 10 × 10 climate control was double digits cheaper than their 10 by 10 non climate control. Lastly, I am from the old school and I am a nay-sayer to all automated no human contact business style of this generation. I always have questions, something committed, something not laid out well, etc. The miserable chatbots are useless. M'boro on the other hand was laid out in a very understandable and orderly way. They seemed to know the questions of their customer. Their proactive attitude in the automation made it easy even for an ole non tech savvy one like I. Thank you M'boro mini storage it was a pleasure.

Since you have bought Franklin Road Mini Storage, you have cleaned it and made lots of improvements. It is so much nicer.

Under new management, and lot's of improvements.

This is the friendliest, easiest to work with storage facility I’ve ever encountered!

I have been using this company for over 10 years no problems great staff

Thank you for keeping our things safe for 3 years. Great price. Zero pest damage or other damage to our items. We had items in the back that we haven’t seen i... Read More

Thank you for keeping our things safe for 3 years. Great price. Zero pest damage or other damage to our items. We had items in the back that we haven’t seen in 3 years, and everything was exactly as we left it. Easy 24 hour access with secure codes for gate and door. The location felt safe, secure, and well maintained. Perfect for our needs.

Just rented a parking spot for our RV trailer. Place is close to home and fair price. I had to rent it one month before I can park it since we are still at our ... Read More

Just rented a parking spot for our RV trailer. Place is close to home and fair price. I had to rent it one month before I can park it since we are still at our other location until the end of the month and could not rent out a month ahead. Easy to complete the paper work and now have a sight when we come back from vacation. Our son in law parents rent a spot here and they are satisfied.

We were in a bind with a rush move between houses. The telephone staff was very patient and helpful with getting a rental space secured while we scrambled wit... Read More

We were in a bind with a rush move between houses. The telephone staff was very patient and helpful with getting a rental space secured while we scrambled with dozens of other details during our moving day. The facility is clean and well organized. The only drawback was not having an office staff, onsite, to take orders and help new customers get setup. They do a good job, however, with the online and telephone assistance.

This is the right place for storage your stuff..good $$,safe .

It seems apparent that some of the ladies at the office (which is not on site) are not aware of the sizes of vehicles allowed in some of the spaces. This is in... Read More

It seems apparent that some of the ladies at the office (which is not on site) are not aware of the sizes of vehicles allowed in some of the spaces. This is in reference to an RV space we rented. We were told it was a pull through space and could accommodate up to a 25’ RV. The space was situated where we would have to back it at a 90 degree angle! And not only that, it would have stuck way out. It was not as described at all. I also could not get out once I got in. The lady kept telling me on the phone that there should be a key pad, which there wasn’t. She had to push a button on her end to open the gate. It was a motion sensor, which I had to find out from my sister who was also renting a space there. Again, the lady at the office had never been to the site! Another lady in the office was extremely helpful getting me switched over to another bigger space.??. I recommend looking at the space you’re wanting to rent before you sign contracts. Maybe on Google Earth at the least. The area seems very secure and clean. Just getting all set up was a chore.

Where do I even start...I have rented storage lockers from this place on two different occasions. The first time was okay. The second time was another story. I ... Read More

Where do I even start...I have rented storage lockers from this place on two different occasions. The first time was okay. The second time was another story. I got a small interior unit around back. You had to put a rock in front of the door to hold it open to load or unload your locker. They don't offer any carts or dollies to assist you with moving your stuff. The building is dirty with tons of bugs, and judging by the rat poison right beside my locker, other critters. They NEVER answer the phone or return calls. I moved out at the end of December and left them a message that I had done so. They charged me for January. I left more messages. They charged me for February. I left more messages. I thought about driving over there but figured no one would be in the office. I finally got my bank involved, and my money was finally refunded. I just don't understand how they can operate by not communicating. Do yourself a favor and rent from Simply Storage. Their places are immaculate, the staff is wonderful, and the process is super simple. And best of all, you won't need a rock to prop open the door.

I booked a storage space for a travel trailer by calling U-Haul. I was given a confirmation number, email, and using a Card to "Secure my Reservation". I called... Read More

I booked a storage space for a travel trailer by calling U-Haul. I was given a confirmation number, email, and using a Card to "Secure my Reservation". I called the number on Franklin Road Mini Storage's website to confirm the reservation and could only leave voicemails, of which I did leave 3 Voicemails advising that I would like a return call to discuss information on how to get gate access codes and such. I received no call back. I located a second phone number 2 days before I needed to park the trailer and I finally got an answer. The response given when inquiring about my reservation was, "sorry we don't have any more spaces." ARE YOU F***ING KIDDING ME!!! This is the worst news I could get. I will now have a 30 foot travel trailer with nowhere to put it because you couldn't get U-Haul to remove the listing? (This was a lie, I contacted U-Haul and they advised me it is simple for a vendor to remove their listing.) I STRONGLY urge you to seek business elsewhere!!!