Kwik-Stor Self-Storage

First off when I entered the facility I struggled to get it in because it asked me for a Gate entrance and then a passcode so the next day I contacted the stora... Read More

First off when I entered the facility I struggled to get it in because it asked me for a Gate entrance and then a passcode so the next day I contacted the storage unit facility she told me the passcode. Now I am able to enter the facility. 24 hours is great because if I need to do something I can do it.

7/26/2023 After struggling to find a place with reasonable rates & space, I finally found one, right on time, close to home! It helped so much that both associa... Read More

7/26/2023 After struggling to find a place with reasonable rates & space, I finally found one, right on time, close to home! It helped so much that both associates were attentive to my needs & overall from the phone call to meeting in person, customer service was top notch. The nice lady was very thorough, polite, made sure I knew exactly what I was paying for. She definitely considered and meet all of my needs! This makes me scream with joy because she not only helped me with renting a storage unit but helped my life by helping provide a safe and secured space for my personal items that mean so much to my family. I'm 100% certain this place & employees topped every other place in the area for me. Thank you both, you're awesome!

The storage facility staff was super friendly and helpful. The checkin process was easy and quick. They suggested great helpers and communicated clearly and of... Read More

The storage facility staff was super friendly and helpful. The checkin process was easy and quick. They suggested great helpers and communicated clearly and often. They stayed on top of everything and operated a clean facility that was east to access. They even gave up bottled water when we were boiling from the unload! Love this place.

Extremely quick, affordable, professional. I rented my unit last night and this morning was getting a call for confirmation and welcoming from the unit’s offi... Read More

Extremely quick, affordable, professional. I rented my unit last night and this morning was getting a call for confirmation and welcoming from the unit’s office.

Kiara gave excellent customer service and helped me by answering all my questions. She called me as soon as I rented a unit online and walked me through the pro... Read More

Kiara gave excellent customer service and helped me by answering all my questions. She called me as soon as I rented a unit online and walked me through the process. The units are clean and secure! Very pleased.

I just recently rented a storage unit here. The staff are friendly and have great customer service! A bit pricey, but the storage units are nice and well kept. ... Read More

I just recently rented a storage unit here. The staff are friendly and have great customer service! A bit pricey, but the storage units are nice and well kept. 24/7 access. Locked gates. I'm happy nonetheless!

Great experience with finding the appropriate sized unit to store all our "stuff" during our selling/moving process. It was nice to have easy access to add to w... Read More

Great experience with finding the appropriate sized unit to store all our "stuff" during our selling/moving process. It was nice to have easy access to add to when needed and know that it was secure.

Excellent service. Women in front office were really friendly and helpful. Rented unit right away.

Kiara was super helpful in make sure I got the unit I needed. I like that they have on-site office staff. They're a little pricier that some other options in th... Read More

Kiara was super helpful in make sure I got the unit I needed. I like that they have on-site office staff. They're a little pricier that some other options in the area, but they actually have an office on-site and regular hours as well as 24/7 access and the property is securely gated unlike a lot of the other options.

The ladies in the office are friendly, knowledgeable, funny and mad my experience a real pleasurable one. The facility is clean and well maintained. Reasonable ... Read More

The ladies in the office are friendly, knowledgeable, funny and mad my experience a real pleasurable one. The facility is clean and well maintained. Reasonable pricing and friendly service. Thank you for everything!!!

I just rented a storage unit from here and the process was smooth and easy start to finish. Everyone in the office was welcoming and that was nice because cust... Read More

I just rented a storage unit from here and the process was smooth and easy start to finish. Everyone in the office was welcoming and that was nice because customer service is not what it use to be!! Definitely would recommend this place!! ?

I had a great experience renting a unit. The staff was very helpful with any questions or concerns that I had. They made sure to address everything that I neede... Read More

I had a great experience renting a unit. The staff was very helpful with any questions or concerns that I had. They made sure to address everything that I needed. I am glad that I decided to go here to rent a storage locker!

Great staff! They are very friendly and help with any issues or request within the facility. Also this facility has excellent units inside & outside!

It was a quick rental. The staff were great and took me out so I could determine size I needed. The question that most concerned me was this is a short term ren... Read More

It was a quick rental. The staff were great and took me out so I could determine size I needed. The question that most concerned me was this is a short term rental and another company had 3 month requirement.

I highly recommend this facility for anyone needing work or personal storage needs, short or long term. Kiara, Sara and Erin will always make you feel like fami... Read More

I highly recommend this facility for anyone needing work or personal storage needs, short or long term. Kiara, Sara and Erin will always make you feel like family here. I love everything, from their very friendly and professional personnel, to their very clean storage units and sense of family in there. If you need storage space look no further!!!

Honestly THE best place for your storage unit needs. They are the absolute most amazing people that you will ever meet. So genuine, funny, and honestly the best... Read More

Honestly THE best place for your storage unit needs. They are the absolute most amazing people that you will ever meet. So genuine, funny, and honestly the best costumer service I’ve ever gotten anywhere. You will leave with a smile and knowing your belongings are safe and well taken care of, like they took care of you. If I could leave more then five stars I would!

Kiara is very good at her job. I was able to rent a 10x20 storage unit in less that 10 minutes. The place is very clean and secure.

Unbelievable easy and simple. Very straightforward and the staff was very pleasant. The site is very clean and the unit was in great shape.

The employees are so friendly and helpful in our time of need. This helps restore my faith in humanity. And the storage units are great too!! It’s an awesome ... Read More

The employees are so friendly and helpful in our time of need. This helps restore my faith in humanity. And the storage units are great too!! It’s an awesome facility.

Easy process to get a unit!! Manager is extremely friendly and very helpful. Highly recommend!!

I had a great experience from start to finish with this storage facility. From a clean and easily accessible unit to very friendly and professional personnel. I... Read More

I had a great experience from start to finish with this storage facility. From a clean and easily accessible unit to very friendly and professional personnel. I highly recommend this facility for anyone needing work or personal storage needs, short or long term. Prices were very competitive to other facilities in downtown areas.

The facility in Ephrata is well maintained. There is a gentleman "Andy" there that always has smile and a friendly greeting for the customers. He manages to k... Read More

The facility in Ephrata is well maintained. There is a gentleman "Andy" there that always has smile and a friendly greeting for the customers. He manages to keep the facility spotless.

This company is first rate! I am pleased with the location, the easy access to the units, and the quality of the units. But what I am most pleased with is the ... Read More

This company is first rate! I am pleased with the location, the easy access to the units, and the quality of the units. But what I am most pleased with is the friendliness and efficiency of the staff! They get an A+.

I've had a very pleasant experience so far. Very happy camper.

Great customer service. Had a stupid issue of not remembering my correct pin and they were super calm and sweet about it

The lady that helped me was exceptional! I had gone and seen many storage units that were full with a waiting list and no where as nice as these storage areas. ... Read More

The lady that helped me was exceptional! I had gone and seen many storage units that were full with a waiting list and no where as nice as these storage areas. I wanted a climate control unit. The temp is cool, the unit very clean, a cart is there to help you move your things into the unit and the process only takes about 15 minutes to sign up! I couldn’t find anything close to this and spent days looking!

Great experience, very helpful and polite. Highly recommend

The ladies at the front desk were very courteous, friendly and professional. The rental process went smoothly and all the information I needed was given in good... Read More

The ladies at the front desk were very courteous, friendly and professional. The rental process went smoothly and all the information I needed was given in good detail. I'm happy they had moving accessories there for purchase, especially mattress covers. I would highly recommend Kwik Store Self Storage!!

Very professional and made it easy to understand process of everything and nice clean units would recommend

Quick and easy rentals. Staff is friendly and knowledgeable. Will keep renting from them.

I signed up online and Sara was very quick to answer all my email questions and was very informative.

We recently rented a storage unit with Kwik Stor due to our out of state move to PA, and they've been wonderful. Very professional & friendly people. They were ... Read More

We recently rented a storage unit with Kwik Stor due to our out of state move to PA, and they've been wonderful. Very professional & friendly people. They were very helpful when we arrived, the price is great, everything went smoothly. The property is well kept, easy to get to, they keep up with the snow & ice for safety. The employees & manager are a good team of people, we appreciate that.

This review is completely unrelated to their usual services, however, I wanted to express how kind the staff in the office is. I was having a very bad day and h... Read More

This review is completely unrelated to their usual services, however, I wanted to express how kind the staff in the office is. I was having a very bad day and happened to lock my phone and keys in my car over at the car wash so my very anxious self had no choice but to figure out where to find help. I decided to walk over to this location and asked to use their phone. There were three people in the office, one of them being the owner, and they were all incredibly gracious and spoke so warm and kindly to me. They aloud me to not only use their phone but to continue to receive updates on their busy line until I knew when exactly help was on the way, both the owner and one of the employees also took time to walk over to my vehicle to see if their was anything else they could do to help while I waited inside with the kindest receptionist ( I cannot for the life of me remember her name but she was so personable and patient with me and while waiting for updates I was able to watch her work a little bit and she is very good at what she does). It’s so hard to find such kind people in this world anymore but there is nothing but extremely good people in this location and I’d recommend them to anyone looking for the services they offer. Thanks again to their team for taking the time out of their day to help?

This is a great place to store your things. Heather helped me with a storage unit and I felt like I was talking with family ? friendly helpful and clean! They ... Read More

This is a great place to store your things. Heather helped me with a storage unit and I felt like I was talking with family ? friendly helpful and clean! They have whatever you need to pack and store your precious items, from paper wrap, bubble wrap, tape, boxes and locks ? ? plus more. I highly recommend Kwik-Self-Storage! ??? Thank you again for all your help ?

This was a great storage facility to use. Clean, well lit, friendly and helpful employees. Always felt safe when I stopped at my unit.

I have been using Kwik-Stor for several years now and I highly recommend them. The facility is always clean and well maintained, the entire facility is secured ... Read More

I have been using Kwik-Stor for several years now and I highly recommend them. The facility is always clean and well maintained, the entire facility is secured by pass code required to open the gate, and there is access to a live person 24/7. But the feature that I personally think is the most important and truly a stand out in today's society is the staff in the on-site office. They are friendly people who are very competent in their jobs. They will work with you and help you in any way they can. They are truly a pleasure to work with. You cannot go wrong by trusting them and the facility to meet your storage needs!