Reviews

Reserved a unit here and was very quickly contacted by the manager who moved me in. Couldn't ask for faster service.

I THINK ITS COOL I LIKE THIS PRODUCT SO PERFECT

Had the perfect amount of storage that I needed.

I have not a thing bad to say. He gave me all the information I needed. And was very kind.

Friendly service and quick. Everything was laid out and explained very well.

Easy to rent online. Convenient location and clean units

Service, price and great location for me. My only negative comment is that my unit needed to be swept, mainly the broken glass on the floor.

Rick very professional and friendly. Everything at check-in went smoothly. Storage unit clean. Bit of a hill to unit, unsure if winter snow and ice will make challenge.

Nice folks, can't wait for electronic fence though for more convenient access.!

Love the fact that it is gated and has security cameras. I feel comfortable storing my things here. I also like that you have access to your storage items 24/7.

The staff is very accommodating and was able to get us an additional storage unit when it was needed.

These ladies are great!!! Thank you Mackenzie and Melissa!!

The customer service was top notch. Had my name on the waiting list and was contacted with in a week and they were very diligent with getting back to me. It was nice and they actually have a personality here, which goes along way. That is for everything!

Very understanding with situations. Wish some areas had wider access for larger moving trucks.

Reserving a storage garage was effortless. The staff in the office were very efficient and fast. Great experience.

The staff is very very friendly and helpful. I would definitely recommend to friends.

It was amazing how easy the reservation and move in to the storage was!

Very friendly staff. Storage units are very clean and a well secured area. Prices are very reasonable. I was very surprised. If i ever need storage again I will return again. Job well done. Thank you.

Over all a very nice experience this past weekend renting at this location. Mackenzie was very helpful in the process of me securing my storage unit. The unit that I selected will hopefully be what I need at this time. If not I’ll upgrade to a larger unit. Thank you for the professionalism that’s a treat that’s hard to come bye these days 5 stars......

Friendly staff and easy access.

Very helpful and curiosities

Unbelievable easy access

Great staff, easy process.

Great location, friendly staff

Service by manager is excellent..very thorough.. KEN

Clean and neat. Management pays attention to detail Excellent experience. Need Porto-Potty

GREAT

I moved in during quarantine, and therefor had a bunch of questions as I was moving in. I literally had to call the manager about 5 times on the day I moved in; she was so sweet, helpful, and patient (God bless). This is a great place, with good prices.

The manager is the greatest, very knowledgeable and helpful. The facility is easily accessible and very clean. Prices very competitive. Highly recommend this facility.

Great place! Wonder manager!

Available units, small to large, boxes, locks, service and more. This place is in a great location, good staff, and fair prices. There units are pretty good against the weather but Carlisle had a flood the other day and my unit saw some wet floors. Compared to the weather outside, the unit did pretty good. Plus, it was not a "climate controlled" unit anyway.

Love this place better then uhaul.

Helpful people pleasure to work with

Great service

Excellent service. clean and convenient

Very fast at responding! Great location... very knowledge... thank you!

Fabulous! A free standard lock just to give a review! Thanks!

Mackenzie was sooo nice and very helpful. I received quick and efficient service, she thoroughly explained everything, overall great experience!

Great service. Mackenzie was awesome !!! Definitely recommend.

Wonderful place, quick, Mackenzie is so helpful!!!

Clean, organized,great price! Come see Mackenzie y'all

Friendly and knowledgeable staff! In and out in no time with my new unit!

Nice staff

Brand new to the area, I came in right before closing time with the relative equivalent of a storage emergency for my motorcycle. Mackenzie was pleasant, quick, thorough, and thoughtful. She took great care of me and even took the time to provide some insight about the local area. She's great!

The facility is clean, the staff is friendly and I never worry about security. Definitely recommend.

Fred was an awesome guy to work with. He took care of us!

very nice and professional. We're so grateful for their service, and will definitely use again if needed. Thanks, Carlisle Self Storage,!

Superb customer service that goes above and beyond what one would expect!the oewner helped me a few times and he is great, very funny, polite and a pleasure work with!

If you want an affordable service that will store your stuff with amazing customer service come here!

I feel well taken care of and couldn't ask for a better storage!!! It is super clean, parking available, and good location! I would recommend Ramona and the staff at cubesmart to anyone I know!

Great service! Been using a unit here for years. Customer service goes above and beyond! Always a friendly face.

Personal, honest and great service.

The owners of the facility strive to satisfy all tenants and staff to assure that their experience at Carlisle Self-Storage is a good one. They are truly good guys.

The customer service is super! I called to see a unit almost st closing time. The woman wa so kind and patient with me. She even gave me her cell phone number and was willing to come back to let me in when I got there. Above and beyond the call! The units are clean, and the prices are very reasonable. Very satisfied with them!

I am currently looking to rent a storage unit in the area soon and I have called or stopped in at most of the facilities around the greater Carlisle area. I have to say that when I choose to rent a storage unit I will most definitely choose this facility due to my contact with the manager, Rick. He was very welcoming and friendly and made me feel like family from the moment I walked in. The property appeared nice and the prices are reasonable. I look forward to renting a storage unit there soon.

Stored some office furniture until we had room for it at our office. I forgot to provide my own lock, but Manager, Rick, was kind enough to provide one for me. Reasonable rate. When we removed the furniture, it was in perfect condition, just as we left it.

I inquired about a rental unit and contacted the manager Rick. He was very helpful in explaining the contract, showed me the unit and answered all my questions. Clean, well maintained property. Would highly recommend.

You really can't beat rates. Very good staff with indoor and out door storage units.

Great customer service. They showed us how big the units were and when we explained what we were using they helped us determined the size that fits best. They even said we can change the size of the unit if we needed to. They explained everything well and answered any questions we had. I would highly recommend.

I received a call from someone who was very friendly. They explained everything well and the process sounds very easy.

Very helpful and follows through on the jobs. They were professional and Reasonably priced. I recommend to all.

I could not be happier with this place! Great prices, clean facility and awesome staff!

The process could not have been easier. I received a call from the manager and was able to move in very quickly. The unit is clean and ready to go.

Despite having a few small communication errors with setting up the unit in order to maximize the discount, the staff were great to work with.

The agent on the phone was most helpful.

Staff very helpful. in helping me with find the unit I need and getting the location as well. I look forward to moving my stuff into storage.

Great deals Great customer service, respectful owners, the progress was quick and they also give you a lock on top of that! Good business!

Great deals owners are definitely respectful, and the progress went threw very fast!

Looking for storage was turning into a nightmare until I found Chambersburg Mini Self Storage! Storage places that wouldn't return my messages or phone calls, one reserved me a unit but before I could make it over to the site had given away my reserved unit! Chambersburg Mini Self Storage allowed me to choose the size storage unit I wanted and pay for it all online! I even submitted my ID online! I never had to leave my home, well, except to store my things! 😊 They make purchasing a storage unit simple and easy and I wouldn't go anywhere else!

Good customer service. Units were clean and of adequate size and accessible. Will rent from them again when the need arises.

The rental process to secure a storage unit was convenient, professional and easily accessible on line. Based on my initial contact with CMSS, I would recommend that anyone looking for a unit in the Chambersburg area think first about contacting this facility.

Fast & easy way to obtain affordable & clean storage. Highly recommend!

It was a great experience, no hassles the person I talked with was very professional. The whole process was very easy. I would highly recommend this business.

Very nice and easy to get things set up! Good rates too!

Got fast service and everyone was very pleasant with me. Made getting a unit a breeze,

The entire process was very easy to set up over the phone. The staff is professional and courteous; overall a great experience.

Very easy move in process. Everything was online. The manager who I spoke to was very informative. If you need self storage, this is the place to go.

New management is awesome! Facility is really cleaned up and looking nice! Thank you to the staff for the help!

Customer service was great. The people I spoke to were extremely friendly. Prices are good.

Just rented a unit here, the process could not have been easier. Would highly recommend to anyone looking for storage.

Very clean and secure. Easy to get in and out.

Michelle was super friendly, helpful, and I could tell she wanted to help me find the cheapest option available—which is exactly what I wanted! Ended up scoring a good deal on a 5x10! Better prices and more professional service compared to my experience with Moove-In Storage.

Absolutely OUTSTANDING service, and I don't say that often. They really helped me out with getting me the right storage unit in a pinch. I couldn't move out from my unit on the scheduled move-out date because of bad weather/dangerous driving conditions, but they were completely understanding and didn't charge me for the extra days. I can 100% vouch for this company that they have incredible customer service and are extremely accommodating. Their storage units are clean and the building is well-kept. I would absolutely rent from them again if I ever need a storage unit in the future. Thank you so much Ephrata Self-storage, you've been so helpful and amazing 🙏

Friendly and very helpful. Was here before and had no problems!

Just have to say Kate and Michelle made the whole experience an absolute pleasure. They were both professional and accommodating. Highly recommend this facility to anyone looking for a storage solution. Don

Super kind folks. Purchased online and within minutes I had a call from the manager, welcoming me. Very nice inside and outside units

I only stored some things here for a few months, but in that time I received great service, ease of access to the building, was offered a great rate for the unit I selected, and was able to start renting my unit all with a simple submission online. Plus they recently installed a fence around all the facilities for added security. I highly recommend this place!

Reasonably priced

Very convenient to take care of everything online and over the phone. Took a little while to get all the details needed, but nice people.

I spent 5 minutes, MAYBE 7, online during my lunch break renting my unit...on the way home dropped some stuff off! SO EASY and SUPER fast! Beautiful property, friendly people! Thanks guys!!!

Stan was friendly and professional. He listened to my specific needs and offered helpful suggestions. He answered questions directly. I feel really comfortable trusting my belongings to Ephrata Self-Storage.

I am happy I choose you storage units. Clean easy to access. The manager,Stan, is an asset to your organization

Very clean facility (climate-controlled); friendly & helpful staff...

Setting this up was simple and the person I dealt with couldn't have been any nicer. The space was immaculate and simple to use. Really glad we chose it, even though Ephrata is about 25 minutes from us. I absolutely recommend them.

I called to rent a space talk to some wonderful people they told me to go online to rent the space I screwed up and ended up running two spaces the next day the manager called me rectify the situation refund with immediate which they told me 7 to 10 business but was there a lot sooner place is clean air tight very pleasant people to work with

Friendly staff. Good prices for the units. Michelle and Stan were very helpful.

Cheap for the space you get

This place is great! They were super helpful and the whole process went very quickly! They had maps of where the storage units were and carefully explained everything. The prices are very fair and less expensive than competitors. The units are safe and in convenient locations. Definitely would recommend!

Very friendly, easy to contact and work with, and very affordable! Thank you!

Stan was great to work with.

This was by far the best priced storage facility in the area. Reserving a unit took only a quick phone call. The paperwork was a breeze. The customer service was truly excellent, couldn't have been better. The unit I rented was clean and well lit. There was a variety of sizes to suit your needs. I had a great experience with this business and would highly recommend it!!!

Great pricing, friendly and excellent to work with; would highly recommend.

Very friendly and efficient environment. Manager was very helpful. Enjoyed the whole customer experience.

Clean storage units, Stan made everything easy and understandable.

Awesome property! Have clean and nice sized units. Exactly what I needed!

Had an emergency at my home and needed a place to store my belongings while renovations took place. I was able to pay for the unit and sign all paperwork online the night before, and moved in the next day. Easily one of the best experiences I've dealt with in a long time.

This was the easiest reservation and move in I’ve experienced:

The facility has a great location in Ephrata and was great for where I wanted to be.

The facility is nice to store at and the manager was really funny and a nice guy!

Happy I stored here. Perfect place for my personal items and its clean.

I am happy with my storage unit here! Nice facility and enough space to bring a big trailer or truck in for moving

I called and spoke to the manager Stan, and he was awesome to work with. Answered all my questions and got me into my unit!

Great place to store my items. Staff was nice and helpful!

They understand true customer service. Stan was very helpful and accommodating. Highly recommended

Just started renting a unit here. Very clean and professional service. Easy access, and the rental process was easy as well. Convenient location.

move in process was very easy. the person i spooke to was friendly and explained everything to me.

So pleased with the new ownership here! They really care about you and help you find the right storage unit!

Great prices for the area! Happy with the decision to store here for the value.

Staff is very nice to work with! Answers all questions and gets you signed up easily.

Staff is amazing and so helpful! Thank you for getting me a great spot for parking!

Looked for a small space for a few items and this was a good spot. They have cameras and a gate so that is nice.

I reserved and the staff got back to me quickly! So friendly and helpful!

The best part of renting here was the customer service. The manager was so helpful. Christina made the process of getting the paper work finished much easier than any other facility I have rented from.

I went to Franklin self storage this week to rent a unit. I was assisted by Christina who was awesome! She made sure to fill me in on the current promos and I got a unit for an awesome price because of this. She has great customer service skills. She even went out in the pouring rain to show me where my unit was and assist me with the lock, and she did it with a smile on her face! I highly recommend this place if you're looking for somewhere to store your precious belongings. I will absolutely continue to use this facility for any of my future storage needs!

Christina moses was great with helping me get my unit.

Used the facility for winter storage for my cars. They were good to work with and had no issues. I recommend them

I needed a place to store my house items while moving and this place was perfect for that. Nice location and easy to get moved in!

Very easy to rent your unit online, the office calls after your done reserving your unit. They are super friendly and offer to help in any way they can.

Glad I picked this place, the move-in was easy and the ladies are very friendly!

Friendly staff, clean, well maintained facility, reasonably priced, easy to access. I was truly surprised at how easy it is to secure and use a storage unit here.

Nice lady in the office helped me get a unit rented! Best storage in all of Gettysburg!

This has to be the best place to rent in Gettysburg! Staff was very quick to reach out and help me.

I am happy with storing here! The office ladies are so nice and the facility is great

The lady I spoke to was very friendly and informative. This was my first time using storage so I didn't know what to expect but everything went smoothly. I would definitely recommend this storage again. The customer service was great.

Doreen provided great customer service. Explaining everything in detail. Made my experience easy. Thanks.

Best experience I've had with any self storage company! The process was incredibly easy and communication was excellent! The ladies I worked with were extremely friendly.

I was able to do everything online and the same day I had the storage unit.

All OK except there was an online error when I signed up. The unit that was meant for me was actually for someone else and the office personnel had to move me.

Was easy to rent happy with unit

I have rented a space for my RV with Gettysburg Storage for over 2.5 years. They have been great from the start. I highly recommend them for your storage needs.

Great customer service! Provided same day service and access to unit. Easy process and set up and will highly recommend !

I signed up online it was very easy. got a call from the manager just to verify information, very nice very polite. I haven't been to the facility yet but so far so good.

If I could give six stars, I would Great company and pricing. The units are well maintained and in a great location. Any time I had a question or concern, I always received a very prompt response from the staff. This place is top notch in every aspect.

Customer service was amazing.

The staff are really helpful and polite. The unit was secured and clean. I am so pleased that I choose this location.

Very friendly staff, they made the move in process a breeze. Would highly recommend.

We are very pleased with the Staff at this location they were helpful with our storage needs and handling of the paper work. Thank You

The people are wonderful! Very helpful and made the process of getting set up work. The on-line system is a bit complicated but they walked me through it and kept me straight. Would like to see more security on site, a pin lock on the gate is really needed.

This is a great and secure storage place, the prices are reasonable and lower than other places in the area that I contacted, the unit was clean, accessable and the management company is easy to work with, they gave us the first month free, no long term contact and they do automatic billing which is a plus. If you need a storage unit, give them a call, they also have spots for campers/boats/vehicles on site so it can be one stop for everything

The facility is very clean and neat. You can't go wrong!

Best experience I've had with any vendor! The process was incredibly easy and communication was excellent!

I love this place!!!! The staff is truly the best...so kind and willing to help ALWAYS!!!!

The place is kept very clean. I feel very secure here . I highly recommend this for anyone who is looking to keep their possessions safely stored away.

staff was great and knowledgeable about the service. Answered all my questions without hesitation.

Reasonable price

They were always polite and courteous.

Recently put in a new climate controlled storage. Very clean and secure.

Lots of room for trailer unloading.

Facility is clean and easily acceptable highly recommended to others.

Customer service rep was friendly and helpful. The process for renting the space was quick and painless. Outside Facility is very clean and well kept. I had ample room to drive in with my trailer and turn around. The space provided was easy to back into.

this place has amazing customer service, i was able to reserve my unit and handle the application and everything online. the women at the front desk was able to walk me through everything. always double checked i knew where i was going, made sure i knew everything i needed to know.

I just moved in I am hoping for a positive experience

This facility is very clean and secure. The value is outstanding. I would strongly recommend to anyone.

Got call from office to do paperwork over the phone and email saved us time at moving. Thank you Wanda

It was a very pleasant experience. The staff was very efficient and were able to get me setup with no hiccups

Hanover Self Storage has been extremely helpful in meeting my storage needs. Very friendly, polite and accomodating. Pricing is very reasonable. Thank you.

I had a large unit for almost 2 yrs and am finally getting my things down to FL where I moved to in Sept 2019. I called and spoke to a very nice and friendly sales person, Doreen, who helped me get a smaller unit to downgrade to once my current unit is emptied. My son is moving into his first apartment and we were holding many furniture pieces for him. I wanted to reduce my rent paid until I can take everything left from PA to FL and she helped me find the right unit. I have been very happy with Hanover. They are always available for questions or any of my needs. The units are very spacious and accessible.

Extremely professional, courteous staff!

Clean, efficient, and secure.... I am a storage unit newbie but Hanover Self Storage seems to be a great place to start. Well lit, easy to access, and a double layer of security. That, and the local person who processed our paperwork and took our payment information was very friendly and accommodating.

Hanover, PA Mandy and Terry have been great to work with.

Great

Renting on line and over the phone was a breeze. I called to inquire about what my needs were. Hanover self storage led me to the size that was available. When I wasn't quite ready they called me back in a few weeks to check if I still needed service. Which I did. They whole thing took 5 min and I was on my way to self storing. Also they provided a lock for the unit in the unit for my convenience. Thanks Hanover Self Storage.

I actually made a reservation on line. Within minutes I received a call, finalized and was in my storage unit. Thanks HSS!

New facility. We rented via online tool. All interaction has been on line or on the phone. Nice, helpful staff. Prices are reasonable. It only misses 5 stars because access to the doors is tight for anybody who doesn't normally do a lot of accurate backing-up of their vehicle. Pull through access would be best.

Clean and good service.

The facility was very clean. Everyone was super nice and friendly. Highly recommend

Kelsey was very professional and answered all my questions. I work in customer service so I expect great service in my own personal life. She definitely gave mee 100% excellent service!

Friendly staff helped me get set up so I could move in. Very clean facility. Would highly recommend.

Storage units are clean and management is very helpful and polite.

Just rented a storage unit today. Staff was very friendly and helpful. I am very satisfied with everything and would highly recommend them to everyone. Thank you so much.

Out of all the facilities here in Hanover, this one has a website that correctly lists all the prices and features of the storage site. Many options and military discount. staff very friendly and efficient.

Great customer service. They showed us how big the units were and when we explained what we were using they helped us determined the size that fits best. They even said we can change the size of the unit if we needed to. They explained everything well and answered any questions we had. I would highly recommend.

The place was very convenient and the staff was very helpful.

I was in a pinch, and needed to rent a unit, ASAP. I stopped by to rent the unit, but they were closed for an off-site meeting. Fortunately, I ran into the owner, Stan, who was able to explain to me how to rent a unit from my phone! Through their online portal, I was able to select a unit (which was one of the last ones), complete an application, and, within a few minutes, rent my unit. The next day, I got a call from Erin. following up to ensure I was satisfied with the rental - which I was. Very good experience and the rates are fair.

Always been a great storage area. Units are clean.

I had a house fire and needed a storage unit immediately, the staff was amazing and courteous! I was pleasantly surprised that they had boxes, locks, bubblewrap, and everything I needed to salvage and store whatever I needed to. These people were absolutely awesome. I would recommend to anyone 10/10. Michelle and Erin are absolutely amazing!! Thank you both so much!! And the gentleman that was also working that day but I forgot his name(I'm so sorry sir).

Clean units, very friendly, easy access, love it

Michelle and Sara were super helpful! Even put up with my toddler babbling on and on uncontrollably! Definitely recommend going in person!

Michelle was fantastic!! Made for an easy and pleasant experience! Would recommend her to anyone!

Been dealing with them for years, rented a second unit. I understand why they had to make the restroom in the place employees only, but after I had just spent $131 there, it would have been nice to be able to use the restroom.

Place is clean. Office workers are very friendly and helpful. Will use this storage facility any time I need one! Very convenient placing also!

What an awesome place to store! We were in a bind with our move from Delco to New Holland. Our home would take an extra 4 weeks to complete. The girls in the office were terrific to work with. They helped me with the online process and anything in between. The facility was easily accessible and clean. I would definitely store there again.

Very polite staff. Communication is clear, and helpful! Thank you

Very impressed with the service from the manager. Very helpful. The website is very easy to navigate and you can do all the paperwork for a lease online, which is very convenient. The facility is secure and it is very easy to get in and out. I'm glad I decided to rent from Kwik-Stor.

I recommend Kwik-Stor for all of your storage needs. Michelle & the rest of the staff are very friendly & helpful. I am sure they will take care of you if you are in need of anything. I am very happy with the ladies in the office in taking care and looking out for me with my vehicle that broke down in their parking lot. Thank you so much!

I have been a Customer 5 plus years with this wonderful Storage Facility. Recently rented a second larger unit. As always, the service was professional along with the staff. The prices are very reasonable and the units are clean as can be expected. Another good service provided is Insurance at a very good rate depending on your situation. Thanks again!

Very friendly and helpful. Easy experience, both starting and finishing the lease (short term storage while moving). Would absolutely use Kwik-Stor again if we ever have other storage needs.

Wonderful experience with Michele and I couldn't be more satisfied, in this crazy world of everyone rushing and the "just do it online" attitude Michele is the exception. She spent the time making sure everything was perfect and answered all my questions, looking forward to meeting her to say thanks in person A+++++++

The entire staff in the office is incredibly friendly, helpful, and made the whole process easy to rent our storage unit. The unit is clean and facilities are great.

Michelle and Sara were very helpful in figuring out a solution to my storage needs. Staff is always nice on the phone and if there is an issue they communicate to help resolve the issue. Highly recommend!

Sara and Michelle are always very helpful. Thank you again for all your help

Sara was very helpful and patient with me I never had a storage unit so it was nice environment and decent pricing would recommend to friends 😄

Friendly service, good pricing.

Ladies in the office today were phenomenal! Extremely friendly, helpful, & uplifting! No pressure sales tactics! Unit is large, clean & easily accessible. Process was quick & easy! They carry many moving supplies that are difficult to find in our area without also charging an arm & leg.. Only thing I'd change is payment process. I'd prefer to have the choice of paying weekly, bi-weekly or whenever is convenient for me instead of set date on the 1st of the month.

Talked to a lady by the name of Sara yesterday over the phone and she was so kind and professional and helpful it really made my day!

They have a great staff there excellent customer service. Michelle was very informative of the storage units and help me pick out a unit.

I rented a climate controlled unit to store two pianos during a home renovation. The unit was clean and a good temperature. The staff are very professional and friendly. A big plus is the side exit which leads to a red light at the high traffic intersection. I will use this facility on any storage needs in the future.

Shout out to Michele and the great crew at Kwik-stor. Enjoy doing business with them !

The staff is so kind and nice! All the girls in the office are kind and very knowledgeable. And my unit is clean and very well taken care of.

Michelle was amazing to work with! She was so kind and went above and beyond to get me set up as a first time storage unit renter. I'm so happy I chose Kwik-Stor because Michelle made it such a plesant experience!

Kate is a wonderful assistant, knowledgeable of the storage units and friendly to us as customers.

outstanding service, and great office staff

The employees were very friendly and helpful as we went through the logistics to change from one unit to a larger unit at their facility.

I feel so lucky to be able to have a storage place here, stan is so kind, and very helpful. From the moment I met him I feel as tho he's going above and beyond for me. I look forward to being able to continue doing business with him. Thanks again Stan, you the man.... 😜

Keillor-Stor has always been very helpful with anything I would need. They are a very safe and secure storage place. Have been with them for 4 years now. Great people.

I was so impressed with the service we received when renting a storage unit. Mr. Roof was so helpful and gave us lots of helpful information as this was our first time renting. I will recommend Kwik-Stor to everyone.

I went to Kwik Storage in Ephrata to store stuff in anticipation of a move to Lancaster county. I met Sam and his boss (sorry I don't have his name). They were extremely helpful and good natured.

Love it! By far,the best, most convenient storage place I've ever gone through.

Good rates very helpful manager.

Everyone was very helpful, very latient, and very professional.

My husband, Larry, rented us a storage unit as we are soon moving to the Ephrata area. Kwik Stor has a very convenient location so he decided to give it a try. He was impressed right away by the friendliness of Stan and Michelle. They were so accommodating! We had never rented a storage space before, so it was comforting to work with people who were honest and thorough in explaining everything. The facility seems very safe and well kept too. Would definitely recommend this business!

Above and beyond service! Personable! Good rates and clean, like new Storage unit. Quick pricessing, but not rushed. Thank you Stan and Michelle!!! God richly bless you both...spirit, body, soul!

The staffing at Kwik-Stor went above and beyond finding me a unit . Returned my call and answered my questions promptly and very professional. The rates are very affordable. I highly recommend Kwik-Stor for all your storage needs and they also have a retail store that sells boxes, locks ect

We were so impressed with Stan and Michelle. When I first called to enquire about a rental I got a service that answered. I didn't care for the person and her knowledge about the property. I figured that it was just big business. I went on to call about the next prospect. Just then I got a call from Stan. He called me and asked how he could help. He was very cheerful and helpful. We went to check out the property and Stan showed us 3 possible options. It was pouring down raining out but he cheerfully showed them to us. We talked through the prices and decided on the 10 x30. Stan cut through the red tape and made it that we could start that day. Because of living hours away we didn't want to have to come back except to store our things. By the time we were done Stan and Michelle made us feel like we were storing with family. Very helpful. We would have hugged Stan for saving the day, but you know the COVID thing didn't allow. We will be using this very clean and secure storage for a long time.

Stan was built for customer service! He was literally probably my favorite person I came in contact with this week!

I would recommend kwik -stor self storage nice facility. Stan was easy to talk to and very helpful. Nice guy !

I want to thank Stan the manager for all his help with getting me a better price on a storage unit. He saved me over 100 dollars. They were so helpful when COVID-19 hit and we weren't working. Thanks for helping.

This is a very good choice for any storage needs. Acess is very convenient. My sales representative Michelle was very professional and knowledgeable. I recommend kwik-stor on Main Street in Ephrata, this facility is well maintained and secure.

Very nice people and very helpful. They work with me to get me settled ASAP Thanks guys.

Had a wonderful experience during a very stressful time. Melissa and Ken were compassionate, informative and might I say funny. Made me relax and the whole process went like a walk in the park. Although I’d rather not have to store my Precious things, I’m very grateful to have found them ❤️ Miss Patty

I had a storage unit there for about 5 years and it was a great experience. Stan (the owner/manager?) was always helpful and understanding. I would highly recommend. Thank you!

The gentleman who helped me was professional and excellent in every way

Very easy to rent your unit online, the office calls after your done reserving your unit. They are super friendly and offer to help in any way they can.

STAN IS THE MAN! funny & extremely helpful! Obviously enjoys his job. Thanks for the entertainment! Give this guy a raise, great employee!

Stan was great to work with and was a friendly fast service

Ive had a unit here for over 2years. Cant complain on prise. And staff thats there most days is always friendly. Id be shocked if i didnt hear a "hey how are you" or wave hello.

My experience renting a unit was great the people Michelle and the man( I forgot his name) was very knowledgeabl and afficent. I am very please ad would recormend your facility to any body

Stan Roof excellent service all around.

Very happy with our choice to relocate our storage needs to Kwik-Stor in Ephrata! Staff was very helpful, efficient and friendly! Cost is reasonable in comparison to some other storage options. Thank you Kwik-Stor!

Great facility and staff. Stan and Michelle could not have been any more helpful during a difficult time. They handled everything perfectly and with kindness and professionalism. The storage units and gate codes worked without fail. I highly recommend them if you need a storage facility.

This is a great company!

Michelle and Stan are awesome to work with. Everything is clearly explained and many options provided. Anytime your looking for storage give these folks a call, very professional and customer focused they are the best. Made me feel like an old friend!

Awesome Customer Service: we got in a pinch and needed a unit ASAP. Kwik-Stor came through, was very understanding and helped set up easy payment plan for us as well. Very secure, clean units. Totally satisfied!!!!!

Great clean & secure location, John & Stan were very accommodating, rental process was easy & all of my questions were answered. Very pleased!

Climate controlled storage units. Very clean, 24 hour secure access, well lit. The people are very nice. Auto pay is an option so you never have to worry about having a late payment.

I am currently in the process of moving, with particularly short notice, and so I have utilized the Kwik Stor for my packing materials multiple times in the last two weeks. Each time I have visited, the staff (Stan and John I believe the last time) has been friendly, courteous, and super helpful. The prices for packing materials were also very economic, so I would use their services again without hesitation or readily recommend the Kwik Stor to others that would be moving in the Ephrata area.

We are very pleased with the Staff at this location they were helofull with our storage needs and handling of the paper work. Thank You Stan! Clayton & Vera S.

Great team

They understand true customer service. Stan was very helpful and accommodating. Highly recommended

They were awesome. Very helpful. Great sizes for everybody's needs. Will keep coming. N the prices are great. Especially for climate control. Thank you Diana Swann

Just started renting a unit here. Very clean and professional service. Easy access, and the rental process was easy as well. Convenient location.

I rented a 10x10 unit and was going to just leave in a month. But come to find out it was not big enough for my plans. Went back and talked to customer service gentleman ( sorry I don't remember his name but a great guy to deal with) anyways I told him I was going to leave my stuff in long term and he was great at getting me another locker not to far from my original locker. Made life a lot easier!! I would definitely recommend y'all.

Was a good place but NO longer go there.

Appreciated the personal service and time taken to come to best storage solution.

Quick and easy sign up, the unit was spacious and clean. So far, so good....

We used Kwik-Stor to temporarily store our entire apartment's contents in the process of a military move. They offered a military discount, and the manager, Stan, and the other gentleman in the office were super friendly and helpful! The unit itself was clean, spacious, and easy to access!

I was extremely satisfied with the service. Raymond is very personable, friendly and helpful. Service was very quick and facility was welcoming and well cared for.

Clean and safe place to store. Professional staff that is very helpful to meet your needs.

Recently got a unit here and had great customer service. Stan was friendly and made it super easy to get started.

Stan was awesome and beyond helpful in getting me a storage unit quickly and easily.

Great service and great facilities. Extremely courteous and helpful and very clean and maintained storage areas. Highly Recommend.

Service was fast and courteous. Stan showed us around to the various storage units so we could pick the right one for our needs. The nice part was the follow-up -- too many companies fail at that part. Great job!

Friendly and helpful staff

Stan is one of the most helpful people I have ever had the pleasure to meet and do business with at any storage facility I have ever been to. He was kind, attentive and courteous while fulfilling my needs as a customer and I honestly look forward to growing our business relationship in the future, you can count on Stan. I would recommend this storage facility to anyone that needs their services in the future.

Stan and Raymond were great and helped us get the unit we needed at a great price!

Good service and very professional employees

This place is amazing! They have wonderful customer service! Always helpful! Good prices too!

Stan was very friendly and knowledgeable about the units he is renting would highly recommend renting from Him

They are really good helpers they help you a lot and explain details really well they are really nice everyone should check them out

Stan was a great help in getting us set up for the right size storage shed that we needed and was very friendly and courteous and knowledgeable to all are questions.

Stan is a great guy, very helpful. Awesome customer service.

Stan was great. Place is nice, secure and well lit. Everyone I worked with on the phone were very helpful.

Nice friendly service. Nice storage units.

Stan was very easy to work with and very insightful and allowed me to switch unit size with no issue

Great, and quick customer service. In and out. Left pleased!

Stan was personable and very helpful. He explained things very clearly and was even funny and made us laugh. The unit was very clean and smelled nice and clean.

Excellent customer service

We are very pleased with Kwik-Stor! Stan, the manager, was very friendly and helpful. He took time to answer questions and make sure we had everything we needed! -Martha

Fast and easy to work with them! Ask for Stan “The Knuckle-head”!

Awesome location and rates... Stan was extremely helpful and pleasant to work with; made the lease process a breeze.

Very happy with the customer service and the 24 hour access. Good prices and good location. Thank you for everything Stan.

great experience would recommend

Great!!

Stan was awesome. Good place and clean, with good rates.

they are the best out there great people

Very quick renting experience with manager.switching from another storage facility that was twice cost and half size.pleased with this company.

Stan is very nice and extremely helpful. I have had a positive experience as a first time storage renter.

Got the space that I needed when I needed it. Nice people. Price was right. Entire property very clean and neat

Stan was great!

This is a great storage facility. Stan was fantastic. He went above and beyond to help us! Thank you, Stan!!!

Stan was friendly, answered all my questions, gave us a tour of the facility. Unit is clean , secure, excellent service. I would highly recommend !

Stan is a amazing person always there to help and always has a smile

Checked out various storage facilities in Ephrata area. This was the cleanest and most well maintained and secure I have found. Staff was friendly and available. The size I rented was the same price as lesser storage facilities. Highly recommend Kwik-Stor in Ephrata.

Staff is awesome and I love the 24 hour accessibility!!!

Great staff, easy access and very clean units! Keep up the friendly service, that goes a long way now a days!

Great service and great place!! Would highly recommend!!

Great customer service. Work with you

Awesome owner gives the best customer service and so helpful and knowledgeable! Glad I chose Kwik-Stor!!!

Great service! Very helpful staff !! Highly recommend!

Clean and friendly

Good customer service.

Friendly service and quick response time to return phone call concerning questions.

Great customer service and very helpful.

Awesome place, I will surely use it . Clean I will highly recommended

Great rates, very helpful staff

Very easy and helpful staff. Will recommend to my friends.

This place is great

good location

Great prices. Close to home and food. Clean units.

Super helpful!

Great service. Easy

Very nice, courteous and quick service. My baby slept through the entire experience. :)

Great experience .

Excellent customer service. Fast and easy.

Very quick, good customer service. Knowledgeable and friendly service!

Great climate control and value for the price.

Kwik-Stor of Ephrata was clean, fast, efficient and very friendly. I would recommend this to any of my friends or relatives.

Excellent customer service! Friendly staff that works with your situation. Nice and clean buildings, I would recommend this place over anything!

Awesome service, fast friendly. Excellent customer service and willing to work with your need!! I would recommend this place over anyone!

Great experience! Good prices!

The best place to get a storage unit from .plu p friendly customer service is great

Great service

The folks here are extremely friendly and very accommodating. They try their very best to go out of the way to help you where ever possible. The units are easy to get in and out of and they are priced right.

Very easy and quick reservation over the phone. Owner was very nice upon check-in.

owner is awesome! Helpful, professional, thoughtful, and listened to my storage needs to identify what would work best.

Excellent customer service. Very clean, organized. Prices are great!

Nice place easy to find and clean the manger was nice and helpful

I am forever grateful for his honesty and hard work!

This storage place is always clean. the owner was so helpful. Showed me a couple of units to make sure I was getting the right size that I needed. Always friendly when I have to stop in

Very nice people own this place. I feel very comfortable knowing my stuff is secure and safe here.

Extremely respectful staff and the units are easily accessible. Other storage locations are slanted or in locations that are often not ideal depending on the time of day. This is well lit and well kept.

Great customer service.

Excellent storage facility, they have heated/cooled units for all of my things.

Very friendly manager, quality clean units!

Friendly staff. Good prices for the units. Michelle and Stan were very helpful.

I would definitely recommend Kwik Stor Self- Storage

Great service, friendly and accommodating. Did all he could to help!

nice and roomy ,dfive through.

Very friendly and efficient. Well kept facility with 24 hour access. Very pleased.

Working with Kwik-stor self storage has been a pleasure. From arranging a storage unit to the day we moved our things to the storage unit they have been exceptionally nice, olive and professional. I would recommend to anyone in need of extra storage.

Everything took very little time to sign up

Fast service. Gave everything we needed.

very nice setup, pleasant friendly staff

The service was very friendly and fast. I felt very safe on using there service.

Very accomodating staff, clean and secure facility.

Great staff, great deal for the money!

From the time I called to confirm they received my reservation to the time we started moving in, the manager I spoke to & worked with was EXCELLENT! I've always utilized their laundry & car wash services & now I will most definitely continue to use their storage services! So nice, helpful & secure!! I was completely satisfied!!

i can't tell how the services because it great to be at that place.

Very clean facility... check=in a breeze... very friendly and excellent customer service... secure facility... very glad we chose this facility!

I was very happy with how well-maintained the facility is. It's easily accessible, completely gated, and my storage area is accessible 24/7 by using a gate code. I was also happy with the friendly and timely service.

This was the most seamless experience I've had in a long time! Friendly, courteous, informative, helpful and efficient.

Had a great and quick service! In the process of moving and had to store my sport car away for two months. Good deal, first month free and just pay the second. we went in on the first of June and paid nothing!

Great place! Stan was a joy to work with and made everything so easy!!

Make sure to take a lock with you when you rent a unit, otherwise you have to purchase one there and the prices are a little high for a lock. Overall, the coat for the unit is decent.

I am very pleased with the Friendly and Helpful Service. They are the most affordable in the Area. Also, very nice and clean storage units that I have seen. The Gentleman that helped me was very nice and answered the phone when I had a problem and solved my issue. I would definately recommond to a friend. Thank You,

Nice facility, clean and fenced-in. Customer service is fabulous. 24 hr access is definitely a plus

Wonderful to talk to, easy payment system!

Fast, easy, and friendly; especially Sara.

Very easy and convenient self storage leasing. Easy to contact with great communication. I would definitely recommend them to anyone looking for an affordable, sercure storage unit with great customer service!

Great experience ~ originally I rented a 5x10 but realized the unit was to small for what I needed, called to discuss my options. The process of moving to a bigger unit was so easy. I'm very grateful of the quality of service!!!! I was very stressed having to store my belongings and I felt SVSS cared about me as a customer.

I am so happy that I chose Susquehanna Valley self storage as a place to store my art supplies while my art school is shut down from COVID 19. All of the workers were more than helpful, very friendly and quick to respond. I moved in the same day that I looked at the unit. The unit was very clean and in a safe area. I couldn’t be happier with my experience here thus far! Thank you so much!!!

Not a bad place for the price (the discounted price)! Needs a desperate updating and the late fees are extreme!! Overall the people are nice and the unit is doable ... $150/mo for a 10x20 in the condition it's in is too high.

It’s super easy to get a storage unit. I did it all online. Didn’t have to sign anything in person.

Great service, called back quickly with answers to any and all questions!

handled the process professionally and efficiently. very nice and very willing to answer all questions

Nice place

Great storage and great experience! Thanks for everything!

Nice facility

I found the staff to be very helpful and informative. The prices are competitive and the location is convenient to I-83.

Inexpensive. Its ok as far as storage space goes.

Great job!!! Good guys, efficient, careful and fast. Just terrific and I could not be more pleased! Thanks Susquehanna Valley Self Storage,!!

Great people with great service. Cheap price.

incredibly friendly, helpful and provided great service. I had a great experience and will continue to use them!

Very professional and easy to deal with. Great communication. Flexible in pricing and willing to work with your needs.

Newly managed. The service was great, thoroughly explained the whole process and very reasonably priced.

I rented a one way U-Haul from here and it went as smooth as could be

I am very impressed with the outstanding customer service received at Susquehanna Valley Self Storage. The owner, Doug, came in on his day off to assist with a truck rental. He was very friendly and professional, making for a smooth transaction. Highly recommend!!!

Good prices and a great location. The guy who owns it is very nice and it took less than a half hour to do all the paperwork. You can access your unit at any time of the day!