Hilltop Self Storage

I have used self storage for many years and had the best experience with Hilltop. I think the area is well maintained and the management team was great to work ... Read More

I have used self storage for many years and had the best experience with Hilltop. I think the area is well maintained and the management team was great to work with! If the need arises I would go back!

Amber and Dorene were fantastic and both provided excellent customer service. I would give 5 stars but I can’t because the foreign phone prescreen phone call ... Read More

Amber and Dorene were fantastic and both provided excellent customer service. I would give 5 stars but I can’t because the foreign phone prescreen phone call I had was horrific. I couldn’t understand the guy and he couldn’t understand me. I was looking for another storage area based off the painful phone experience alone.. This deal was saved merely because of Amber and Dorene. Thank god I was finally able to get information and answers from them! I give your prescreen phone representative 0 stars…

We were moving from Pennsylvania to Florida. We were building a new house and so we couldn’t take everything immediately. We ended up renting two large storag... Read More

We were moving from Pennsylvania to Florida. We were building a new house and so we couldn’t take everything immediately. We ended up renting two large storage units for more than a year. All of our things stayed clean and dry and nothing was ruined. We had access to our belongings as we needed. The staff was professional and great to work with. We now have everything in Florida and we are grateful for a safe place for the many things we stored so we could bring them home. It was a very good experience!

The staff was easy to deal with either on the phone or in person. If I have a need in future, I will certainly give Hilltop a call first. .keep up the good wor... Read More

The staff was easy to deal with either on the phone or in person. If I have a need in future, I will certainly give Hilltop a call first. .keep up the good work. Great job.

After looking at another storage place, and got no personal interaction, we went to Hilltop Self Storage. They took us to see the units and walked us through th... Read More

After looking at another storage place, and got no personal interaction, we went to Hilltop Self Storage. They took us to see the units and walked us through the procedure to get a unit. So far we are very pleased with our experience

I rented for many years. Never a complaint. Doreen was my usual contact.A friendly and competent employee. Thanks Hilltop.

The people at Hilltop Storage were absolutely wonderful. Everyone is extremely nice and kind and it was so easy to work with them. I went with four stars only b... Read More

The people at Hilltop Storage were absolutely wonderful. Everyone is extremely nice and kind and it was so easy to work with them. I went with four stars only because it was difficult taking my things out upon leaving since the corner building where my stuff was located would not allow any large vehicles. Otherwise, every thing was great ??

Your service is professional courtesy and is safe place to store in fenced area. Staffs are wonderful people to work with me. I would recommend anyone to do th... Read More

Your service is professional courtesy and is safe place to store in fenced area. Staffs are wonderful people to work with me. I would recommend anyone to do their storage there.

Because I am beginning the transition into retirement And will be making changes to my home a storage unit is necessary at this time. Hilltop is a wonderful an... Read More

Because I am beginning the transition into retirement And will be making changes to my home a storage unit is necessary at this time. Hilltop is a wonderful and a very nice facility. Staff members are polite professional and very knowledgeable. I started by stopping by to obtain info. Doreen was wonderful and friendly. She explained everything and covered all requirements for renting, different units, sizes, prices , etc. I asked if I could think about it and come back and she stated absolutely that was okay! Love that there was no “pressure”. That evening, I went on line rented the unit that I wanted and went back the next morning. I stopped by the office and Doreen advised me that everything was ready and I just needed to go down to the unit! Everything was processed! When I got to the unit that I rented it was tagged and secured, and when I opened the gate, it was perfect. It was clean and a lock was a waiting for me inside! The lock was a nice lock and much more reasonably priced than making an extra trip to a store! Thank you, hilltop you all are wonderful You have made this process truly simple !

At first I had requested a 5x5 unit over the phone but a couple days later realized I needed more room. The lady I talked with at the office was very friendly a... Read More

At first I had requested a 5x5 unit over the phone but a couple days later realized I needed more room. The lady I talked with at the office was very friendly and accommodating and we have plenty of room to move around in a 10x10. The facilities are clean and I will be able to go through boxes in a comfortable environment. I couldn’t be more pleased! Thanks for your help.

The facility is clean and well kept. Staff are friendly and helpful. Prices are competitive. I'd recommend them for anyone looking for a storage unit in the are... Read More

The facility is clean and well kept. Staff are friendly and helpful. Prices are competitive. I'd recommend them for anyone looking for a storage unit in the area.

Hilltop Storage has been great for the past two years! Always friendly staff and very welcoming. For the almost two years we were there, the price only increase... Read More

Hilltop Storage has been great for the past two years! Always friendly staff and very welcoming. For the almost two years we were there, the price only increased once, at a very minimum rate. We actually moved to Hilltop Storage because our last storage unit increased our monthly rate by almost $200 per month in a short 6 months. We were very happy with our move to Hilltop and would recommend them to anyone!

Very clean facilities. Staff goes above and beyond to answer questions or give you lead time on paperwork. Safe and secure, and easy fo access.

Everything went wonderful right from the start. Doreen was very professional, knowledgeable and pleasant. Told me the details about the facility and showed me... Read More

Everything went wonderful right from the start. Doreen was very professional, knowledgeable and pleasant. Told me the details about the facility and showed me a unit that I would be renting. I Also had a few phone conversations with Mandy on a few more questions I had on the property. She was very pleasant and helpful. I would recommend this rental storage facility to all. Thank you both so much for your service and kindness. Dennis Conroy

I had a very pleasant experience when I got my new storage unit. The office staff is very helpful and answers all your questions you have.

It is very clean for the price. You get to select your coverage that you want to cover your belongings in case something happens. I do like the people they were... Read More

It is very clean for the price. You get to select your coverage that you want to cover your belongings in case something happens. I do like the people they were very friendly business oriented. The reason why I give it a four star is because I was moving my stuff in from a U-Haul truck it's not very spacious to drive around. But other than that it's perfect

Great facility! Very clean and everyone is so nice and helpful. I highly recommend hilltop storage for all your storage needs

I'm a repeat customer at Hilltop. The rental process was quick and efficient. The managers are all super helpful as well.

Over all good experience friendly staff nice facilities just a bit high for monthly cost. I also think the units should be prorated when moving out based when u... Read More

Over all good experience friendly staff nice facilities just a bit high for monthly cost. I also think the units should be prorated when moving out based when unit is empty . However I would recommend to my friends needing additional storage

Our family has used this facility for years off and on. The units are very clean and the people are always professional and kind. Rates are reasonable as well!

I love how this place accommodate us! Everyone I spoke with was super nice and awesome! They explained everything so well and helped us so much. Highly recommen... Read More

I love how this place accommodate us! Everyone I spoke with was super nice and awesome! They explained everything so well and helped us so much. Highly recommend Hilltop storage!

They have excellent customer service and very attentive to our needs. They show that they care about their customers. We will always recommend them to anyone n... Read More

They have excellent customer service and very attentive to our needs. They show that they care about their customers. We will always recommend them to anyone needing storage.

Their online rental/reservation process is simple and well thought out. Probably took 15 minutes total to complete the rental agreement and payment process. Acc... Read More

Their online rental/reservation process is simple and well thought out. Probably took 15 minutes total to complete the rental agreement and payment process. Accessing the facility is simple using the unique code they provide for the security gate. The unit was easy to find and sized adequately for my needs. The area is clean and well lit. I received a phone call from the facilities manager to make sure everything was OK and if I had any questions or concerns...for me this is the customer service that I expect and appreciate. I highly recommend checking out Hilltop Self Storage.

It was easy to sign up for the rental online. You have to pay additionally for the lock they give you after you reserve it. I just would say they should warn yo... Read More

It was easy to sign up for the rental online. You have to pay additionally for the lock they give you after you reserve it. I just would say they should warn you about that before confirming your rental

A Quiet and trusted place. Doreen is such a wonderful person. She is very helpful. I will miss her and Hilltop storage. I would recommend anyone to store your ... Read More

A Quiet and trusted place. Doreen is such a wonderful person. She is very helpful. I will miss her and Hilltop storage. I would recommend anyone to store your stuff or Vehicle here. Reasonable rates. And very clean.

Wonderful folks! Easy access... Amber is very helpful?? I would use Hilltop again and tell my friends about it too! Thanks guys, youre the best! HAPPY NEW YEAR!

Very friendly people in the office. Renting the space was straightforward and easy. The space was clean and ready to move into. I would definitely recommend thi... Read More

Very friendly people in the office. Renting the space was straightforward and easy. The space was clean and ready to move into. I would definitely recommend this business for your storage needs.

I stored my belongings at Hilltop for about a year. They were very attentive and helpful. I would definitely store my belongings with them again. They were also... Read More

I stored my belongings at Hilltop for about a year. They were very attentive and helpful. I would definitely store my belongings with them again. They were also very affordable.

Completely effortless, problem free experience. Plenty of space to navigate around our 36' Class A, flat, secure. What more could you ask for? Oh, and they're s... Read More

Completely effortless, problem free experience. Plenty of space to navigate around our 36' Class A, flat, secure. What more could you ask for? Oh, and they're super nice too!

Extremely easy to get set up. The people I spoke with are friendly and knowledgeable. Only cons were the loose gravel where I parked my RV, and no veterans disc... Read More

Extremely easy to get set up. The people I spoke with are friendly and knowledgeable. Only cons were the loose gravel where I parked my RV, and no veterans discount. Would definitely do business with them again.

Cheap storage unit. I got the larger size though and they left the metal divider pieces in the unit. It's not a huge deal but they do take up space. Staff is... Read More

Cheap storage unit. I got the larger size though and they left the metal divider pieces in the unit. It's not a huge deal but they do take up space. Staff is very friendly though. Would recommend

The ladies working at the office were very pleasant and friendly. I was in and out in about 20 minutes and that included looking at two storage units. Very happ... Read More

The ladies working at the office were very pleasant and friendly. I was in and out in about 20 minutes and that included looking at two storage units. Very happy with the service!

It was 20-30 minutes before they closed and they got my set up with a unit that night which is amazing! A lot of other places I think wouldn't even answer the p... Read More

It was 20-30 minutes before they closed and they got my set up with a unit that night which is amazing! A lot of other places I think wouldn't even answer the phone if it was that late but they did. The lady was very nice walked me through everything and helped me to the best of her ability! I give them a 10/10 for everything! Price for the unit was very cheap and it's a decent sized unit the area is very clean and tidy. I highly recommend anyone looking for a unit to contact them you won't be disappointed I promise!

Hilltop self storage in new Oxford made it super easy to rent a unit. Very clean, very friendly and they were awesome to work with! Definitely would recommend H... Read More

Hilltop self storage in new Oxford made it super easy to rent a unit. Very clean, very friendly and they were awesome to work with! Definitely would recommend Hilltop Self Storage ?

Very nice office ladies. Organized n clean throughout property. Thank u for having those carts there! Saved my back! Even had locks there (for sale, of course) ... Read More

Very nice office ladies. Organized n clean throughout property. Thank u for having those carts there! Saved my back! Even had locks there (for sale, of course) but better then getting there n not having one. Highly recommend

Moving back to the area, I needed a storage unit. When I stopped at Hilltop self storage in new Oxford, they made it super easy to rent a unit. Very clean, very... Read More

Moving back to the area, I needed a storage unit. When I stopped at Hilltop self storage in new Oxford, they made it super easy to rent a unit. Very clean, very friendly and they were awesome to work with! Definitely would recommend Hilltop Self Storage ?

Moving back to the area, I needed a storage unit. When I stopped at Hilltop self storage in new Oxford, they made it super easy to rent a unit. Very clean, very... Read More

Moving back to the area, I needed a storage unit. When I stopped at Hilltop self storage in new Oxford, they made it super easy to rent a unit. Very clean, very friendly and they were awesome to work with! Definitely would recommend Hilltop Self Storage ?

It is great having a secure clean facility that is easy to access and secure. While the monthly rates have increased, what hasn't! Keep up the good security and... Read More

It is great having a secure clean facility that is easy to access and secure. While the monthly rates have increased, what hasn't! Keep up the good security and your great management team.

Staff very friendly and very helpful. Creating my account and renting a unit was very speedy with no problems at all. Overall they were very accommodating. Rate... Read More

Staff very friendly and very helpful. Creating my account and renting a unit was very speedy with no problems at all. Overall they were very accommodating. Rates are very reasonable. Would recommend them for anyone’s storage needs. ????

Fantastic prices! I chose to rent the storage unit online which was incredibly convenient. The customer service is top notch

everyone here was really great and easy to work with! i was moving from florida and they were so friendly and made my experience that much better, would definit... Read More

everyone here was really great and easy to work with! i was moving from florida and they were so friendly and made my experience that much better, would definitely recommend or use again!

Staff very friendly and very helpful. Creating my account and renting a unit was very speedy with no problems at all. Overall they were very accommodating. Rate... Read More

Staff very friendly and very helpful. Creating my account and renting a unit was very speedy with no problems at all. Overall they were very accommodating. Rates are very reasonable. Would recommend them for anyone’s storage needs. ????

Great and thorough service, friendly workers with good follow up. My only comment is that it would be nice if I could have signed up for service that started 2 ... Read More

Great and thorough service, friendly workers with good follow up. My only comment is that it would be nice if I could have signed up for service that started 2 weeks from the date I was there.

This is a clean and well maintained storage facility. Management is on hand in case there is any problems and they are courteous and friendly. I have utilized m... Read More

This is a clean and well maintained storage facility. Management is on hand in case there is any problems and they are courteous and friendly. I have utilized many self-storage facilities and this one is one of the best!

I have not had any bad issues with this story unit. Although the prices are a little ridiculous but I do understand that things keep going up in this day. And a... Read More

I have not had any bad issues with this story unit. Although the prices are a little ridiculous but I do understand that things keep going up in this day. And age, wonderful people, wonderful service.

Staff very friendly and very helpful. Creating my account and renting a unit was very speedy with no problems at all. Overall they were very accommodating. Rate... Read More

Staff very friendly and very helpful. Creating my account and renting a unit was very speedy with no problems at all. Overall they were very accommodating. Rates are very reasonable. Would recommend them for anyone’s storage needs. ????

This place is the cleanest storage facility I've ever used, and I've used alot. The staff is super nice too. It's so easy to start a rental, you can do it all o... Read More

This place is the cleanest storage facility I've ever used, and I've used alot. The staff is super nice too. It's so easy to start a rental, you can do it all online.

Extremely easy online process with responsive and friendly staff. Facility is extremely well maintained, easy to locate, and has great access. When I ended up h... Read More

Extremely easy online process with responsive and friendly staff. Facility is extremely well maintained, easy to locate, and has great access. When I ended up having to add a second unit 30 minutes before close they had me setup within minutes.

We had a storage unit at Hilltop for 3 months. Good experience, no issues. Also, the people that work in the office are pleasant and helpful.

Very nice office ladies. Organized n clean throughout property. Thank u for having those carts there! Saved my back! Even had locks there (for sale, of course) ... Read More

Very nice office ladies. Organized n clean throughout property. Thank u for having those carts there! Saved my back! Even had locks there (for sale, of course) but better then getting there n not having one. Highly recommend

Excellent customer service, they are so helpful. I'm moving in a few weeks from Myrtle Beach too Pa . My biggest worry is already taken care of thanks to their ... Read More

Excellent customer service, they are so helpful. I'm moving in a few weeks from Myrtle Beach too Pa . My biggest worry is already taken care of thanks to their staff

Everyone who helped me set up my unit was wonderful. I had a lot of questions and needed to call the office many times. I was treated very kindly each time. The... Read More

Everyone who helped me set up my unit was wonderful. I had a lot of questions and needed to call the office many times. I was treated very kindly each time. They were very helpful and I will definitely refer people to their company anytime.

I’ve had a great experience so far! They’re very clear with their instructions, helpful, and the set up and move in was very simple. Great experience so far... Read More

I’ve had a great experience so far! They’re very clear with their instructions, helpful, and the set up and move in was very simple. Great experience so far!

Amazing efficiency and the kindest staff you could ever ask for. They have awesome prices and they have great security. This is the second time I’ll be using ... Read More

Amazing efficiency and the kindest staff you could ever ask for. They have awesome prices and they have great security. This is the second time I’ll be using them for a unit and both times the process to get in and ready has been quick and simple. Very kind people 10/10 recommend!

Amazing efficiency and the kindest staff you could ever ask for. They have awesome prices and they have great security. This is the second time I’ll be using ... Read More

Amazing efficiency and the kindest staff you could ever ask for. They have awesome prices and they have great security. This is the second time I’ll be using them for a unit and both times the process to get in and ready has been quick and simple. Very kind people 10/10 recommend!

I drove alittle out of my way to go here because i heard good things about them So far everything has been true. Doreen who helped me was very informative very... Read More

I drove alittle out of my way to go here because i heard good things about them So far everything has been true. Doreen who helped me was very informative very kind, was easy to talk to and she stayed to help me. I asked alot of questions they didnt mind answering. Everything was clean and affordable. Other staff was just as nice !! I highly reccomend this place!! Thanks Doreen!!

The associate was friendly and thoroughly explained each step of the process. I felt very welcomed and comfortable through the entire experience. The facility... Read More

The associate was friendly and thoroughly explained each step of the process. I felt very welcomed and comfortable through the entire experience. The facility is safe, clean, and well lit.

Amazing experience. Super nice and clean facility. Easy process. ??

This is by far the best company to deal with for storage! They are extremely helpful, and responsive. The units are clean, well lit, and made of the best mate... Read More

This is by far the best company to deal with for storage! They are extremely helpful, and responsive. The units are clean, well lit, and made of the best materials. I expected a problem when I planned to vacate the unit, but it was all handled in minutes. It's hard to find better service!

Clean, easy to access, could have wider driving areas but otherwise a decent place!

Good service, great communication, and when I no longer needed their services no BS fees tacked on. Check it out! They will help you with whatever you need.

I was very impressed on how they kept you posted on the storage unit.

I just checked the place out will give an update love this place they have storage for all your needs and I feel safe having my things in them. Ok they took ... Read More

I just checked the place out will give an update love this place they have storage for all your needs and I feel safe having my things in them. Ok they took care of me and do very well withe the storage units they have clean and safe.

Such awesome people here at hilltop the woman that helped me Saturday was so awesome and very informative on the contract thank you

I have delt with Doreen before about 5 years ago. She is very nice to work with. Always answers my questions. Place is always neet. It is a well kept storag... Read More

I have delt with Doreen before about 5 years ago. She is very nice to work with. Always answers my questions. Place is always neet. It is a well kept storage unit.

I had a wonderful experience storing my items with Hilltop storage facility. Staff was always pleasant and helpful and if I got locked out the gate they were pr... Read More

I had a wonderful experience storing my items with Hilltop storage facility. Staff was always pleasant and helpful and if I got locked out the gate they were prompt in getting me support and a temporary code until mine could be reset the next day. I recommend ten stars.

The issue we had has been resolved and we were taken care of. Below was previous to the resolution but I figured I would leave it here for reference of what hap... Read More

The issue we had has been resolved and we were taken care of. Below was previous to the resolution but I figured I would leave it here for reference of what happened. I am grateful that we were able to work something out and that the owners were able to help. I will continue to use Hilltop for my future storage needs and recommend them to others looking for the services they offer. We had no issues at all until somehow water got into our unit. We had insurance but they would not cover our claim because it was identified "surface water." There was some speculation of a clogged drain during a heavy rainfall in September that could've caused this. After our claim was denied I've emailed the manager in hopes that the owners would make it right. There were a couple emails back and forth but no answer on whether or not they would help us recoup our loss. I understand I signed a contract but was under the impression the insurance I bought would cover any type of water damage. It was not until after I filed my claim that I was told exactly what our insurance covered. I'm moving to the area and will vacate the unit immediately after my move. In the future I will go elsewhere for my storage needs and use this experience to ensure something like this does not happen again.

I only rented a unit for the month but the entire process from signing up to turning over was super smooth. Access is easy and the unit's door had no issues. Th... Read More

I only rented a unit for the month but the entire process from signing up to turning over was super smooth. Access is easy and the unit's door had no issues. The location is convenient and close to hanover. You can drive your car right up to the unit. In all I would consider this place again.

Accessible, friendly, professional. Units clean and dry, rates reasonable. What's not to like? We stored for 3 months or so, a 3,000 cu. ft. unit, and had one f... Read More

Accessible, friendly, professional. Units clean and dry, rates reasonable. What's not to like? We stored for 3 months or so, a 3,000 cu. ft. unit, and had one false alarm on moving out because our house deal blew up, and they pro-rated us for credit on the days we had left on our month. Altogether a top-notch outfit. And no security worries either.

Best price and availability I could find near me. Easy, convenient online process. Management is on top of things. Recommend