Ephrata Self-Storage Reviews
Freedom Storage Management
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(31 Reviews) Ephrata Self-Storage
4.9 Rating - 31 Reviews
Our belongings were kept in perfect condition.
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This reviewer did not leave a comment about their rating.
Michelle was super friendly, helpful, and I could tell she wanted to help me find the cheapest option available—which is exactly what I wanted! Ended up scoring a good deal on a 5x10! Better prices and more professional service compared to my experience with Moove-In Storage.
Absolutely OUTSTANDING service, and I don't say that often. They really helped me out with getting me the right storage unit in a pinch. I couldn't move out from my unit on the scheduled move-out date because of bad weather/dangerous driving conditions, but they were completely understanding and didn't charge me for the extra days. I can 100% vouch for this company that they have incredible customer service and are extremely accommodating. Their storage units are clean and the building is well-kept. I would absolutely rent from them again if I ever need a storage unit in the future. Thank you so much Ephrata Self-storage, you've been so helpful and amazing 🙏
Ruth Brumbach
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Friendly and very helpful. Was here before and had no problems!
Don T
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Just have to say Kate and Michelle made the whole experience an absolute pleasure. They were both professional and accommodating. Highly recommend this facility to anyone looking for a storage solution. Don
Sabrina Simmon
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Super kind folks. Purchased online and within minutes I had a call from the manager, welcoming me. Very nice inside and outside units
Megan Wentz
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I only stored some things here for a few months, but in that time I received great service, ease of access to the building, was offered a great rate for the unit I selected, and was able to start renting my unit all with a simple submission online. Plus they recently installed a fence around all the facilities for added security. I highly recommend this place!
Matthew Burnhauser
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Reasonably priced
Susan Eisenberger
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Katherin Pascual
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Peter Whitlock
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Very convenient to take care of everything online and over the phone. Took a little while to get all the details needed, but nice people.
Natasha Christie Ketterer
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I spent 5 minutes, MAYBE 7, online during my lunch break renting my unit...on the way home dropped some stuff off! SO EASY and SUPER fast! Beautiful property, friendly people! Thanks guys!!!
d s
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Stan was friendly and professional. He listened to my specific needs and offered helpful suggestions. He answered questions directly. I feel really comfortable trusting my belongings to Ephrata Self-Storage.
Margaret Doman
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I am happy I choose you storage units. Clean easy to access. The manager,Stan, is an asset to your organization
Robert L. Schlereth
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Very clean facility (climate-controlled); friendly & helpful staff...
Kevin Filler
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Steve Ohnsman
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Setting this up was simple and the person I dealt with couldn't have been any nicer. The space was immaculate and simple to use. Really glad we chose it, even though Ephrata is about 25 minutes from us. I absolutely recommend them.
Mel Mimm
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I called to rent a space talk to some wonderful people they told me to go online to rent the space I screwed up and ended up running two spaces the next day the manager called me rectify the situation refund with immediate which they told me 7 to 10 business but was there a lot sooner place is clean air tight very pleasant people to work with
Lino Barrero
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Friendly staff. Good prices for the units. Michelle and Stan were very helpful.
the pinecone chicken
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Cheap for the space you get
Kathy Swanson
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Almara Hutchinson
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This place is great! They were super helpful and the whole process went very quickly! They had maps of where the storage units were and carefully explained everything. The prices are very fair and less expensive than competitors. The units are safe and in convenient locations. Definitely would recommend!
Travis M
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Very friendly, easy to contact and work with, and very affordable! Thank you!
kevin
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Stan was great to work with.
Ginny Stabinger
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This was by far the best priced storage facility in the area. Reserving a unit took only a quick phone call. The paperwork was a breeze. The customer service was truly excellent, couldn't have been better. The unit I rented was clean and well lit. There was a variety of sizes to suit your needs. I had a great experience with this business and would highly recommend it!!!
Nancy Miles
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Great pricing, friendly and excellent to work with; would highly recommend.
Frank Mohundro
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Very friendly and efficient environment. Manager was very helpful. Enjoyed the whole customer experience.
Emily Hoover
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Clean storage units, Stan made everything easy and understandable.
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