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Ephrata Self-Storage Reviews

Freedom Storage Management

4.92starstarstarstarstar_half
(53 Reviews)
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Ephrata Self-Storage

4.92 Rating - 53 Reviews
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Yecenia Rosario

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on google Tuesday August 31, 2021
They're very nice and friendly. Help me out with the perfect size unit that I needed and very clean and organized. Definitely will What a recommend to friends and family

Al Bowman

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on google Thursday August 26, 2021
This reviewer did not leave a comment about their rating.

D. Johnson

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on google Wednesday August 25, 2021
Our basement flooded and we needed storage space, fast. Ephrata Self Storage was local, the sign up process was easy, and we were moved into the unit the next day. The staff was super accommodating and pleasant to work with. The entire campus is clean, units were in great shape and affordable, well maintained, and security was tight. I will definitely store with them again if the need arises.

Kimberly Snyder

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on google Sunday August 01, 2021
I would like to thank Sara and Erin for all their help with my stay at Ephrata self-storage greatly appreciate their professionalism you ladies are awesome thank you so very much Kimberly Snyder

Scott Smith

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on google Sunday August 01, 2021
This reviewer did not leave a comment about their rating.

Roam The Unknown

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I’m a first time storage unit owner ! Sara made the entire experience very fun ! I feel confident in my purchase thanks to Sara explaining the options I had without trying to push me into a unit. She deserves a shout out 🤙🏻 . Thank you Sara !

Jim Mooney Jr

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Great staff

Julia Garman Wentzel

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Excellent service and Sara and other staff members were friendly and very helpful , would rent from them again !!!!!

Brianna Zimmerman

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Sarah was super helpful and every understanding. This is the first time I am using a storage unit and I am glad this is the company i am using!

Dustin Winn

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Sara was very kind and professional, very helpful answering my questions as a new customer.

Debbra Carrick

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Our belongings were kept in perfect condition.

hector gomez-vega

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Troy Copenhaver

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Matt

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Michelle was super friendly, helpful, and I could tell she wanted to help me find the cheapest option available—which is exactly what I wanted! Ended up scoring a good deal on a 5x10! Better prices and more professional service compared to my experience with Moove-In Storage.

Rachael Green

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Absolutely OUTSTANDING service, and I don't say that often. They really helped me out with getting me the right storage unit in a pinch. I couldn't move out from my unit on the scheduled move-out date because of bad weather/dangerous driving conditions, but they were completely understanding and didn't charge me for the extra days. I can 100% vouch for this company that they have incredible customer service and are extremely accommodating. Their storage units are clean and the building is well-kept. I would absolutely rent from them again if I ever need a storage unit in the future. Thank you so much Ephrata Self-storage, you've been so helpful and amazing 🙏

Ruth Brumbach

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Friendly and very helpful. Was here before and had no problems!

Don T

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Just have to say Kate and Michelle made the whole experience an absolute pleasure. They were both professional and accommodating. Highly recommend this facility to anyone looking for a storage solution. Don

Sabrina Simmon

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Super kind folks. Purchased online and within minutes I had a call from the manager, welcoming me. Very nice inside and outside units

Megan Wentz

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I only stored some things here for a few months, but in that time I received great service, ease of access to the building, was offered a great rate for the unit I selected, and was able to start renting my unit all with a simple submission online. Plus they recently installed a fence around all the facilities for added security. I highly recommend this place!

Matthew Burnhauser

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Reasonably priced

Susan Eisenberger

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Katherin Pascual

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Peter Whitlock

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Very convenient to take care of everything online and over the phone. Took a little while to get all the details needed, but nice people.

Natasha Christie Ketterer

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I spent 5 minutes, MAYBE 7, online during my lunch break renting my unit...on the way home dropped some stuff off! SO EASY and SUPER fast! Beautiful property, friendly people! Thanks guys!!!

d s

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Stan was friendly and professional. He listened to my specific needs and offered helpful suggestions. He answered questions directly. I feel really comfortable trusting my belongings to Ephrata Self-Storage.

Margaret Doman

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I am happy I choose you storage units. Clean easy to access. The manager,Stan, is an asset to your organization

Robert L. Schlereth

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Very clean facility (climate-controlled); friendly & helpful staff...

Kevin Filler

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Steve Ohnsman

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Setting this up was simple and the person I dealt with couldn't have been any nicer. The space was immaculate and simple to use. Really glad we chose it, even though Ephrata is about 25 minutes from us. I absolutely recommend them.

Mel Mimm

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I called to rent a space talk to some wonderful people they told me to go online to rent the space I screwed up and ended up running two spaces the next day the manager called me rectify the situation refund with immediate which they told me 7 to 10 business but was there a lot sooner place is clean air tight very pleasant people to work with

Lino Barrero

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Friendly staff. Good prices for the units. Michelle and Stan were very helpful.

the pinecone chicken

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Cheap for the space you get

Kathy Swanson

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Almara Hutchinson

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This place is great! They were super helpful and the whole process went very quickly! They had maps of where the storage units were and carefully explained everything. The prices are very fair and less expensive than competitors. The units are safe and in convenient locations. Definitely would recommend!

Travis M

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Very friendly, easy to contact and work with, and very affordable! Thank you!

kevin

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Stan was great to work with.

Ginny Stabinger

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This was by far the best priced storage facility in the area. Reserving a unit took only a quick phone call. The paperwork was a breeze. The customer service was truly excellent, couldn't have been better. The unit I rented was clean and well lit. There was a variety of sizes to suit your needs. I had a great experience with this business and would highly recommend it!!!

Nancy Miles

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Great pricing, friendly and excellent to work with; would highly recommend.

Frank Mohundro

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Very friendly and efficient environment. Manager was very helpful. Enjoyed the whole customer experience.

Emily Hoover

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Clean storage units, Stan made everything easy and understandable.

Kelsi Kramer

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Awesome property! Have clean and nice sized units. Exactly what I needed!

Dylan Johnson

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Had an emergency at my home and needed a place to store my belongings while renovations took place. I was able to pay for the unit and sign all paperwork online the night before, and moved in the next day. Easily one of the best experiences I've dealt with in a long time.

Ainsley Matz

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This was the easiest reservation and move in I’ve experienced:

Austin

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The facility has a great location in Ephrata and was great for where I wanted to be.

Jamie

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The facility is nice to store at and the manager was really funny and a nice guy!

Rocko

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Happy I stored here. Perfect place for my personal items and its clean.

Kelli

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I am happy with my storage unit here! Nice facility and enough space to bring a big trailer or truck in for moving

Dawn

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I called and spoke to the manager Stan, and he was awesome to work with. Answered all my questions and got me into my unit!

Juane

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Great place to store my items. Staff was nice and helpful!

Juan Adams

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They understand true customer service. Stan was very helpful and accommodating. Highly recommended